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Content Creator

  • Planing and Create All Content in Social Media
  • Monitor and process VDO in Tiktok Channel
  • Be able to operate and monitor live session through platform seller centre, such as pin basket, create and distribute interactive voucher and promotional price adjustment during live session
  • Provide adequate product information and be able to advice or recommend live audiences according to their concerns or questions
  • Promptly respond to live audience and customer inquiry through chat feature on marketplace and social commerce platform
  • Resolve customers’ concerns and answer customers’ questions with best ability
  • Engage and respond to customer’s review on all platforms with appropriate set of reply
  • Prepare product and customer reports by gathering data collected during customer interactions
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

 What you’ll need:

  • Diploma to Bachelor Degree or other equivalent
  • Experience in conducting live streaming in social commerce platform especially TikTok 
  • Familiar with live streaming backend and features in platform seller center
  • Strong interpersonal and problem solving skills
  • Strong verbal communicator
  • Personable and attentive
  • Desire to express oneself and adapt on the spot.
  • Positively think about “the possibility of seeking and changing to be better”
Job Category: Content creator
Job Type: Full Time
Job Location: Bangkok TH

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